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 A recent survey conducted by Connecting-Up Australia of more
than 1,000 Not-For-Profit organisations in Australia has some
surprising results regarding the “uptake of technology” in the
sector.Broadband internet, websites and online banking are now the norm, but the use of software solutions designed to manage clients, members or donor relationships is surprisingly low. In this sample, only 5% of fundraising organisations were using specifically designed Fundraising/Donor Management Software, despite the fact that that 30% of respondents were reportedly unhappy with the software they have been using…. It seems that a great opportunity exists for organisations to “step up” to the next level by investing in some of the new technologies available to them. Make sure your plans include the item most critical to the success of adopting any new technology…staff training. That sounds obvious enough, however, Doug Jacquier, CEO of Connecting Up reveals “the most worrying result from this survey is that despite the sector spending up to an estimated $500m annually on technology, three out of five charities and nonprofits are not spending a cent on technology-related training.” The study’s #1 recommendation for the NFP sector: No
matter how modest their scope and size, all not-for-profits
should have a technology plan signed off at Board level.
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In
this sample, GiftWorks was second most common DMS amongst small
and medium sized organisations, and the third most common
overall. |
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In November 2008, NTEN (The Nonprofit Technology Network)
released the results of their Donor Management Software
Satisfaction Survey. More than 40 different solutions
were rated by the 942 participating organisations in the US.